CRM for Outlook installer asks for a reboot A client of ours recently ordered a new machine for one of their users. The user was an administrator to their Windows 7 machine. When the user launched the CRM for Outlook installer, they were met with the following error message: In
Update Rollup 9 for Microsoft CRM 4.0 released Released Feb 11, Updated Rollup 9 is available for Microsoft CRM 4.0 Download location: http://www.microsoft.com/downloads/details.aspx?FamilyID=5869f2b3-d1a0-4f71-8be3-fde6e8053a2e&displayLang=en Knowledgebase article: http://support.microsoft
Tracked email messages do not appear ‘tracked’ We recently had an interesting case brought to our attention. Inbound e-mails were being tracked into the CRM, and a corresponding email activity was properly created and linked in the CRM. The Track-in-CRM button was active when the user
Missing contacts from Mail Merge Suppose you’ve selected a list of CRM contacts for a Mail Merge (MM). However, the list of recipients in the Mail Merge do not equal the number of contacts that you had selected for that MM. The recipient list, although correct, is inco
CRM Email body shows sign-in screen in IFD We offer CRM as a hosted solution using the IFD capabilities of CRM 4.0. We recently moved a new customer into Production, and a few days later they reported a problem when composing and viewing CRM emails (using the CRM form).
The problem manif
The element 'form' has invalid child element 'events' While sandboxing the upgrade of one of our CRM 3.0 customers to v4.0, I ran into an issue while customizing one particular entity. Here are the steps I normally take in this process: Redeploy the customer’s PROD CRM 3.0 databases in my sandbox
Internet Explorer ActiveX control notification warning after Rollup 7 install After installing Rollup 7, some users have reported a new ActiveX control notification when attempting to open CRM through the web browser. Internet explorer has blocked this site from using an ActiveX control in an unsafe manner. This issue ha
CRM 4 vb.net example of checking to see if a user has a specific role 'This was used in a plugin hence the "ICrmService" as a parameter in the function.
'Otherwise, "CrmService" would have been used instead.
Private Function HasTheRole(ByVal userid As Guid, ByVal service As ICrmService) As Boolean 'CrmService
CRM 4 vb.net example of specific business entity retrieval 'This was used in a plugin hence the "ICrmService" as a parameter in the function.
'Otherwise, "CrmService" would have been used instead.
Private Function GetAppointmentBusinessEntity(ByVal entityID As Guid, ByVal service As ICrmService, By
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