We normally install CRM Rollup Patches on our internal CRM as soon as they come out. It provides us with a chance to test the installer and sanity-check the application stability afterwards. So when RU5 came out we installed it to our fully-functional CRM platform (which was running RU4 at the time). Our internal deployment [...]
Read Full Post | Make a Comment ( 2 so far )A client sent us a screen shot today that needed to be shared (thanks to PG for seeing the humour in even the most frustrating of things)… huh?
Read Full Post | Make a Comment ( None so far )Ran into an interesting issue reported by a customer. In their CRM implementation, they were not able to adjust (increase) the size of their lead.description attribute. It’s an ntext field so it will store millions of characters, but the CRM UI was limiting them to 2,000 (the default size). The maximum size wasn’t even displayed [...]
Read Full Post | Make a Comment ( 2 so far )Yes, we spell that with an extra ‘u’ up here in the north – that’s the way the Queen likes it. Ever wonder what the colours of the appointments on the CRM 4.0 Service Calendar meant? Me neither, but I got asked about them today so I did some digging. Turns out the CRM 4.0 [...]
Read Full Post | Make a Comment ( None so far )A very little-known feature of CRM 4.0 is the ability to ‘turn off’ the ability to add new users – even to users with the System Administrators role. For CRM 4.0, Microsoft has released a command-line utility called the CRM Deployment Configuration Tool. You can read more about the utility here and download it here. [...]
Read Full Post | Make a Comment ( 1 so far )The CRM 4.0 feature of exporting customizations from one organization and importing them into another is a tremendously powerful tool for people like us who make a living customizing CRM. But anyone who’s spent more than a little time doing this type of thing in multiple environments has likely run into the frustration of cryptic [...]
Read Full Post | Make a Comment ( 13 so far )If you use CRM 4.0 and McAfee VirusScan 8.x you may run into an issue where your CRM pages take a long time to load.
Read Full Post | Make a Comment ( 2 so far )Having installed CRM (both v3 and v4) on Windows 2003 Server-based systems literally hundreds of times over the past few years, you get into a routine of being able to fix things before they break. On Win2003 there were a few settings you could check before you installed CRM that would ensure the installer finished [...]
Read Full Post | Make a Comment ( 3 so far )Adventures in Microsoft CRM
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