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Show me the money … and the currency

Posted by: pgernburd | October 27, 2009 | 1 Comment |

An interesting issue came to our support department today, with special thanks to Dr. B.T. for reporting it. 

The user added several money attributes to the contact entity.  All contact records appeared to have taken on the new money fields properly, with the exception of a few records.  For these records, when a user added a value to the money field, the following error appeared:

“ A currency is required if a value exists in a money field. Select a currency and try again. "

What happened?  One of the new features in CRM 4.0 is multicurrency.  Click here to learn more about it.  In short, anytime you place a money field on the form, a corresponding Currency value should also exist.

To correct the problem, we added the Currency field (schema: transactioncurrencyid) on the contact form, and selected the appropriate currency value for that record.

Problem solved!

under: Issues and Solutions

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