Peter Gernburd's MSCRM and SharePoint Lounge » reboot http://blogs.salentica.com/pgernburd Thoughts CRM and SharePoint Tue, 31 Jan 2012 02:25:19 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 CRM for Outlook installer asks for a reboot http://blogs.salentica.com/pgernburd/2010/02/24/crm-for-outlook-installer-asks-for-a-reboot/ http://blogs.salentica.com/pgernburd/2010/02/24/crm-for-outlook-installer-asks-for-a-reboot/#comments Wed, 24 Feb 2010 21:18:59 +0000 pgernburd http://blogs.salentica.com/pgernburd/2010/02/24/crm-for-outlook-installer-asks-for-a-reboot/ A client of ours recently ordered a new machine for one of their users.  The user was an administrator to their Windows 7 machine.  When the user launched the CRM for Outlook installer, they were met with the following error message:

Installation cannot proceed: Setup cannot continue because a pending restart is required.  Restart the computer and then try running Setup again.

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Multiple reboots later, we were still running into the same issue.  The solution, was to make a slight modification to the registry.

1. Open HKEY_CURRENT_USER\Software\Microsoft
2. Create a new key named: MSCRMClient
3. In the MSCRMClient keyword, create a a DWORD named IgnoreChecks, and set the value to 1.

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